Refund Policy

Last updated: June 10, 2026

1. Overview

We want you to be satisfied with CliperX. If you're not happy with your purchase, we offer a straightforward refund policy.

2. Lifetime Pro (One-Time Purchase)

We offer a 7-day money-back guarantee for lifetime Pro purchases. If you are not satisfied with the Pro features, you may request a full refund within 7 days of purchase.

Conditions:

• Refund must be requested within 7 calendar days of purchase
• We may verify usage to prevent abuse
• Refunds are issued to the original payment method

3. Monthly Subscription

Monthly subscriptions are billed in advance for the current billing period. You may cancel at any time:

• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused days in the current period
• You retain Pro access until the end of the paid period

4. How to Request a Refund

To request a refund, please contact us at hanhang789@gmail.com with:

• Your order number or transaction ID
• The email address used for purchase
• The reason for the refund request

We aim to process refund requests within 2 business days.

5. Payment Provider Refunds

If your payment was processed by Paddle, you may also request a refund directly through Paddle's support. Paddle transactions are subject to Paddle's own refund processing timeline.

6. Exceptions

Refunds may not be granted in cases of:

• Abuse of the refund policy (repeated purchases and refunds)
• Requests made after the 7-day window for one-time purchases
• Account suspension due to terms of service violations

7. Contact

For any questions about refunds, contact us at hanhang789@gmail.com.

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